Insurance FAQs
Will checking on my deductible or inquiring about an auto glass claim raise my insurance rates?
Asking your insurance provider about your policy coverage and deductibles is generally not considered a claim. To be certain, please refer to your insurance policy.
Will filing an auto glass claim count towards my insurance policy?
In many cases, insurance companies will not count auto glass damage as a claim on your policy. To be certain, please refer to your policy or contact your agent and/or insurance provider to confirm your specific coverage.
What if I only have liability coverage?
Because liability insurance only provides coverage for damages to another vehicle, auto glass services are not covered under your liability policy. Safelite offers multiple payment options including cash, checks, Visa, MasterCard, Discover and American Express.
Will all insurance companies waive my deductible if my windshield is repaired rather than replaced?
Many insurance companies cover windshield repair at 100 percent coverage with no deductible. A Safelite representative will be happy to help you with your questions regarding insurance coverage.
What if my deductible is the same or more than the auto glass service?
Safelite offers multiple payment options including cash, checks, Visa, MasterCard, Discover and American Express.
Do I need to contact my agent or insurance company before I contact Safelite?
We're experts at verifying coverage, filing the claim and handling all the paperwork. Our affiliate company, Safelite Solutions, administers auto glass programs for more than 100 insurance companies. In many cases, we have coverage information available online. If not, we'll contact your insurance company and submit the claim on your behalf.
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Auto Glass Insurance Claim Facts
Auto glass is usually covered under the comprehensive portion of your auto policy.
Many insurance companies will waive your deductible if your windshield can be repaired instead of replaced.
If you have a comprehensive deductible, you will be responsible for paying the amount of your deductible and your insurance company will be billed for the remaining amount of the service.
If you have any questions about filing a claim for your auto glass service, a trained Safelite representative will be happy to answer any of your questions or guide you through the process. Just call 877-800-2727.
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